Original topic:

Black screen

(Topic created: 08-29-2023 08:39 AM)
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Ayub96
Constellation
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Fold & Flip Phones
My wife has z flip 4 sadly the inner screen goes black it is not showing anything. But when you open the phone a white vertical line appear and disappear again. But screen fully functional when you tap on it. 
How do we fix that? It is secd hand phone and also in my country there no Samsung official stores 

1 Solution


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Solution
VerbumVeritum
Galactic Samsung Care Ambassador
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Fold & Flip Phones
Because this is the US Samsung Community, we offer extremely limited knowledge of devices, services, and procedures in other countries. Kindly follow the link below to find the Samsung Community for your respective region. They will be able to provide you with reliable information and give you the best advice for your specific issue.

https://r1.community.samsung.com/?change-country=true
(You may have to copy/paste the link)

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Solution
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
Because this is the US Samsung Community, we offer extremely limited knowledge of devices, services, and procedures in other countries. Kindly follow the link below to find the Samsung Community for your respective region. They will be able to provide you with reliable information and give you the best advice for your specific issue.

https://r1.community.samsung.com/?change-country=true
(You may have to copy/paste the link)
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