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01-09-2023 06:31 AM (Last edited 01-11-2023 12:50 PM by SamsungRei ) in
Fold & Flip Phones
Solved! Go to Solution.
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01-11-2023 12:48 PM in
Fold & Flip PhonesHello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect. A couple of things we recommend after updating your phone is to clear the cache partition and repair the apps through the recovery menu.
- From the home screen, swipe up to open the menu.
- Tap Settings.
- Tap General management.
- Tap Reset.
- Tap Reset network settings.
- Tap Reset settings.
- Tap Reset.. After the network settings on your Samsung phone have been reset, you might have to reconfigure certain settings, such as Wi-Fi.
A third step to try is testing the phone in Safe Mode to see if an app is interfering with the Bluetooth connection. https://www.samsung.com/us/support/answer/ANS00062983/
As a final step, perform a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029/
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html