JUMP TO SOLUTION Solved

Original topic:

Call assist button does not show up

(Topic created: 04-06-2024 01:23 PM)
1058 Views
Eddy
Cosmic Ray
Options
Fold & Flip Phones

Call assist button does not show up in the phone app on fold5

18 Replies
Eddy
Cosmic Ray
Options
Fold & Flip Phones

It is 15.1.82. 

VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
You are definitely using the Samsung app then! Were you ever able to wipe the cache partition?
Eddy
Cosmic Ray
Options
Fold & Flip Phones

I have not tried yet. I will let you know when I I have tried 

VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
Ok sounds good!
Eddy
Cosmic Ray
Options
Fold & Flip Phones

I Need to start up my pc which I don't do very often, as I do almost everything on my phone 

0 Likes
Eddy
Cosmic Ray
Options
Fold & Flip Phones

Now I have cleared the cache and I have turned on live translate and selected and downloaded languages, but it unfortunately doesn't work 

Solution
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
It was worth a try. I recommend submitting an Error report about this bug in the Support tab of the Members app under "Send feedback". Be sure to check the box to include your system logs. They should be able to help diagnose why the Call Assist button isn't showing up and might be able to offer a solution.
Eddy
Cosmic Ray
Options
Fold & Flip Phones

Thank you very much for your help 

VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
No worries! It's also possible someone else will come along and suggest something I haven't thought of. I hope you get this fixed ASAP!