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09-02-2024 04:14 PM in
Fold & Flip PhonesSolved! Go to Solution.
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09-03-2024 10:47 AM in
Fold & Flip Phones@userW1Zh8nzBb2 Unfortunately this is probably not a software issue. I would contact Samsung Care or Samsung Support to get your phone evaluated.
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09-02-2024 04:50 PM in
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09-02-2024 05:45 PM (Last edited 09-02-2024 05:45 PM ) in
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09-02-2024 05:53 PM (Last edited 09-02-2024 05:54 PM ) in
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09-03-2024 09:49 AM in
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09-03-2024 10:12 AM in
Fold & Flip Phones@userW1Zh8nzBb2 Maybe I misunderstood your comment. Are you saying that you have no sound at all when the Fold is unfolded?
And when you say, doesn't respond, do you mean that the inner screen is blank when you unfold it?
Have you tried booting in safe mode? If the sound works while booted in safe mode, then the issue is caused by a 3rd party app. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
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09-03-2024 10:25 AM in
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09-03-2024 10:47 AM in
Fold & Flip Phones@userW1Zh8nzBb2 Unfortunately this is probably not a software issue. I would contact Samsung Care or Samsung Support to get your phone evaluated.