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Original topic:

Phone won't charge or won't turn on

(Topic created: 05-28-2024 07:33 PM)
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Members_AllaCSV
Constellation
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Fold & Flip Phones

I'm a proud owner of a Flip 5. but the thing gave me issues today went from 30% batttery to 0% in a second. After which I thought was odd then I plugged it in. Then it would sit on a Lighting symbol and a circle for a while then it start to vibrate every few seconds on a black screen. I have no idea what is going on. Please help me the spine has a wierd oder of something burning.

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GaryB82
Epic Samsung Care Ambassador
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Fold & Flip Phones

Sorry to hear your having a issue with your device since you said your smelling something burning.  I would suggest contacting support and having the phone diagnosed to see what the issue is you can use the link below to get a service ticket issued 

https://www.samsung.com/us/support/service/locations/



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GaryB82
Epic Samsung Care Ambassador
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Fold & Flip Phones

Sorry to hear your having a issue with your device since you said your smelling something burning.  I would suggest contacting support and having the phone diagnosed to see what the issue is you can use the link below to get a service ticket issued 

https://www.samsung.com/us/support/service/locations/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


dappermena
Asteroid
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Fold & Flip Phones
Sounds like it's time to either service a part or get a new phone. The cost of changing the part is probably not going to be better than buying a new phone. I've had similar things happen, then another expensive part breaks
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