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‎11-19-2024 11:21 PM (Last edited ‎11-20-2024 09:15 AM by SamsungRei ) in
Fold & Flip PhonesGo to pay for my pharmacy prescription and there is no cards in my samsung wallet.
I can't pay for prescription and not need to go home and go back to pay with physical card. Wasting at least 2 hours of my time and not to mention embarrassing that you can't pay for your medication.
No my phone has not been reset recently. It has rebooted because of battery power dying. However it is beyond ridiculous that the cards disappear as all the account details on the phone remain the same. At the very LEAST you should get a warning that the cards are removed.
Solved! Go to Solution.
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‎11-20-2024 04:10 AM in
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‎11-20-2024 09:03 AM in
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‎11-20-2024 09:17 AM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is that the app removed the payment cards.
Please submit feedback in the Members app to provide the data logs to developers: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297.