Samsung website system maintenance

[MikeVW]

Anyone else have issues when trying to do absolutely anything with repairs or claims on Samsung website and repeatedly get the error stating their undergoing maintenance? The site it's utterly useless for me every time I try and track my repair.

[Samsung_Moderator]

Hello MikeVW, Welcome to the Community. We know how frustrating it is to keep receiving the maintenance message.

Please use the Submit Feedback option under the Support Tab in the Members app to provide this information to Samsung developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

That being said, as moderators, we are happy to provide you with any guidance and assistance were needed! Please feel free to send a private message with any ticket numbers you may have, and we’ll do our best to help!