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ā10-19-2023
11:14 AM
(Last edited
ā10-23-2023
02:12 PM
by
SamsungJoJo
) in
Just upgraded to the fold 5, is anyone's else haveing problems with the smartthings apps, not loading on the fold 5. I had the note 20 ultra before and never had any prombles it was only when I transfered over to my new device.
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ā10-20-2023 01:39 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is to not be able to open and use an app.
Have you tried the troubleshooting here? https://www.samsung.com/ca/support/mobile-devices/how-to-fix-apps-keep-crashing-and-freezing/
If the Smart Things app will still not load after completing all the steps, we recommend submitting an error report to provide the data to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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ā10-20-2023 01:39 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is to not be able to open and use an app.
Have you tried the troubleshooting here? https://www.samsung.com/ca/support/mobile-devices/how-to-fix-apps-keep-crashing-and-freezing/
If the Smart Things app will still not load after completing all the steps, we recommend submitting an error report to provide the data to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
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