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Original topic:

Unable to redeem YouTube premium

(Topic created: 08-30-2023 06:25 AM)
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I got the Z Flip 5 in Preorder I wanted a fresh start so I created a new Gmail account and when I try to get the premium it tells meni don't qualify for it Samsung needs to fix this not to sound petty but that and the Microsoft office is what made me pull the trigger on a 1300 dollar phone figured well wt least I would get that but NOPE it's a Scam

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Samsung_Moderator
Community Manager
Community Manager
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Hello StoneyRoads, We understand how frustrating it is when you are unable to redeem a promotion. Here is a link with more information for redeeming the YouTube promotion. https://www.samsung.com/us/mobile/galaxy/offers/youtube/

If you are still unable to redeem the promotion, you will need to contact YouTube for additional assistance.

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dte230
Galaxy
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I called Samsung because they tell you that it comes with it but didn't tell how to get it. They resolved it and got youtube music premium
Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello StoneyRoads, We understand how frustrating it is when you are unable to redeem a promotion. Here is a link with more information for redeeming the YouTube promotion. https://www.samsung.com/us/mobile/galaxy/offers/youtube/

If you are still unable to redeem the promotion, you will need to contact YouTube for additional assistance.

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