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04-11-2023 11:43 PM in
Fold & Flip PhonesSolved! Go to Solution.
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04-12-2023 12:08 PM (Last edited 04-12-2023 12:09 PM by SamsungRei ) in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is when you are experiencing audio issues when trying to record videos. This link provides some troubleshooting that may help. https://www.samsung.com/ph/support/mobile-devices/how-to-fix-audio-and-microphone-issues-on-your-gal...
If the audio continues to cut in and out, then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html. I do apologize for any inconvenience.
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04-12-2023 12:08 PM (Last edited 04-12-2023 12:09 PM by SamsungRei ) in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is when you are experiencing audio issues when trying to record videos. This link provides some troubleshooting that may help. https://www.samsung.com/ph/support/mobile-devices/how-to-fix-audio-and-microphone-issues-on-your-gal...
If the audio continues to cut in and out, then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html. I do apologize for any inconvenience.