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3 weeks ago in
Fold & Flip PhonesSolved! Go to Solution.
1 Solution
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3 weeks ago in
Fold & Flip PhonesHello, We understand the frustration of UI crashing when trying to turn on the phone. There are some steps that can correct this behavior.
Try clearing the cache and data for the One UI app. https://www.samsung.com/us/support/answer/ANS00077611/
We also recommend clearing the cache partition in the recovery menu.
or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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3 weeks ago in
Fold & Flip PhonesExperiencing the same issue since the update. Happens at least once a day, being extremely frustrating.
Please launch a fix asap.
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3 weeks ago in
Fold & Flip PhonesHello, We understand the frustration of UI crashing when trying to turn on the phone. There are some steps that can correct this behavior.
Try clearing the cache and data for the One UI app. https://www.samsung.com/us/support/answer/ANS00077611/
We also recommend clearing the cache partition in the recovery menu.
or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html