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‎03-12-2023 01:36 AM (Last edited ‎12-10-2023 05:08 PM by SamsungChelsea ) in
Fold & Flip PhonesGood Morning everyone,
Solved! Go to Solution.
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‎03-12-2023 03:26 AM (Last edited ‎03-12-2023 03:28 AM ) in
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‎03-12-2023 05:05 AM in
Fold & Flip PhonesIf it's an 8 month old device you probably still have the warranty so what I advise you to do is to go to a Samsung service center and have them check
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‎03-12-2023 05:38 AM in
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‎03-13-2023 12:34 PM in
Fold & Flip PhonesHello, Welcome to the Community. We can certainly understand how frustrating it is when the screen on the phone black. This article provides some steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01001470/
If the screen remains black, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html