JUMP TO SOLUTION Solved

Original topic:

Z fold 4 inner screen camera is not pixelated

(Topic created: 08-02-2023 08:35 PM)
1975 Views
userpQM9uvs85Y
Asteroid
Options
Fold & Flip Phones
The selfy camera on my big screen lost its pixelation. Is there a setting to fix this?
7 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@userpQM9uvs85Y When did this first occur? Is the camera just a regular cut out, or is there a slight pixelation still?

0 Likes
Reply
userpQM9uvs85Y
Asteroid
Options
Fold & Flip Phones
Regular selfie cout out. No pixelation at all. Noticed it today.
0 Likes
Reply
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@userpQM9uvs85Y This seems like it is a fairly unique problem. Have tried the usual troubleshooting steps (turning on/off, wiping cache partition, etc.)?

0 Likes
Reply
userpQM9uvs85Y
Asteroid
Options
Fold & Flip Phones
Turned It on and off. During T-Mobile screen, whole screen is magenta color. After that the camera is unpixelated again and I can see the cutout.
0 Likes
Reply
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@userpQM9uvs85Y Very strange. Try wiping the cache partition. With the device off, press + hold the power and volume up button until the Samsung logo disappears. Then select and confirm wipe cache partition, and then reboot the device using the menu selection. If this doesn't work, the next step would be to factory reset the device and then restore using Smart Switch.

0 Likes
Reply
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones
Are you using Good Lock? If so:
- Open the Multistar module in Good Lock
- Click on I Love Galaxy Foldable.
- turn off UDC with black
0 Likes
Reply
userpQM9uvs85Y
Asteroid
Options
Fold & Flip Phones
This was the fix.Thank you much!