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ā10-13-2023 12:06 AM in
Galaxy BudsSolved! Go to Solution.
1 Solution
Accepted Solutions
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ā10-13-2023 05:11 PM in
Galaxy BudsHi everyone! We want to thank you all for being part of the Community and for bringing this to our attention. We will be happy to try and get this resolved for you.
Has anyone done a factory reset from the Wearables app? https://www.samsung.com/us/support/troubleshooting/TSG01218103
We would like to gather some additional information to see if we can get this over to the developers. (For those that have already posted, please update your posts to include the information.)
Please provide the following:
Model code of Buds:
Software version of Buds and Wearables app:
Model code of phone connecting to:
Software version of phone:
Country located:
Service provider:
Please also submit an error report through the Wearables app. https://www.samsung.com/ie/support/mobile-devices/how-do-i-send-an-error-report/
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ā10-13-2023 03:06 AM in
Galaxy BudsBuds 2pro and S22 Ultra on OneUI 5 latest October patch
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ā10-13-2023 05:19 PM in
Galaxy Buds- Mark as New
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ā10-13-2023 12:11 PM in
Galaxy Buds- Mark as New
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ā10-20-2023 04:14 AM in
Galaxy Buds- Mark as New
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ā10-25-2023 01:00 PM in
Galaxy Buds![Community Manager Community Manager](/i/rank_icons/admin.gif)
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ā10-13-2023 05:11 PM in
Galaxy BudsHi everyone! We want to thank you all for being part of the Community and for bringing this to our attention. We will be happy to try and get this resolved for you.
Has anyone done a factory reset from the Wearables app? https://www.samsung.com/us/support/troubleshooting/TSG01218103
We would like to gather some additional information to see if we can get this over to the developers. (For those that have already posted, please update your posts to include the information.)
Please provide the following:
Model code of Buds:
Software version of Buds and Wearables app:
Model code of phone connecting to:
Software version of phone:
Country located:
Service provider:
Please also submit an error report through the Wearables app. https://www.samsung.com/ie/support/mobile-devices/how-do-i-send-an-error-report/
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ā10-13-2023 05:21 PM in
Galaxy Buds- Mark as New
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ā10-13-2023 06:08 PM (Last edited ā10-13-2023 06:09 PM ) in
Galaxy BudsWearable app software version -2.2.56.23071861
Buds software version - R510XXU0AWI2
Phone model # - SM-S908U
Phone software build # -TP1A.220624.014.S908USQS3CWI1
United States - T-Mobile
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ā10-13-2023 06:14 PM in
Galaxy Buds![](/skins/images/084EA1A043981E2B1D12437C1A64164F/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/084EA1A043981E2B1D12437C1A64164F/responsive_peak/images/icon_anonymous_message.png)