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Original topic:

How does the trade-in process work for the return of the previous Galaxy buds series device?

(Topic created: 02-02-2023 03:25 PM)
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The_Lemon
Red Giant
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Galaxy Buds
So I just placed the order for my buds2 pro. I am trading in my buds2 and I have a couple questions. 
 
1. Do I send my old buds back before or when the new ones arrive?
 
2. How do I get the shipping label?
 
Thanks in advance.

1 Solution


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Solution
mizfitz13
Nebula
Options
Galaxy Buds
yes, you will receive a label & return instructions in the box

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4 Replies
Mantequillas
Galaxy
Options
Galaxy Buds
1. You will have something like 2 weeks to send them in.
2. Your shipping label should be in your email.
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The_Lemon
Red Giant
Options
Galaxy Buds
All I got was an email saying what I ordered and what I am trading in. No label. Will I get the label when the new buds come in?
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Mantequillas
Galaxy
Options
Galaxy Buds
Yeah it will show up then.
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Solution
mizfitz13
Nebula
Options
Galaxy Buds
yes, you will receive a label & return instructions in the box