My Galaxy buds 2 are recognized as Galaxy buds 1 in Wearable app on my phone. All functions are working normally, i can toggle ANC directly in bluetooth settings of the device, but when it comes to updating software, buds settings i am getting forwarded into Weareable app which downloads Galaxy buds manager instead of Galaxy Buds 2 manager, i can see the UI designed for the earlier product and ia cannot connect in the app. I am guessing that it has to do something with the recent 306 audio update. I tried clearing app cache and installing Buds 2 manager on my own, but i does not do anyting.
Solved! Go to Solution.
Thank you for reaching out. I can certainly understand your frustration with the buds not showing up properly in the app. I would be happy to look into this further for you. Can you please provide me with your full model number and the serial on the bottom of your Galaxy buds 2 charging case in a private message: https://bit.ly/3fbRevo
Is there any word on a fix for this?
But if it is the buds, then they just need to be replaced