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Buds 3 ANC loud pressure pop sound

(Topic created: 07-29-2024 05:19 PM)
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mikeniken
Asteroid
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Galaxy Buds

Randomly when I listen to my buds 3 with ANC tured on I will get a loud pressure pop sound only in the right ear buds. No fixes yet it seems...

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello mikeniken, Welcome to the Community, and thank you for reaching out. We understand the concern with experiencing the pressure pop when using the ANC.

We recommend submitting feedback in the Members app using these steps: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

We also recommend having the earbuds serviced. 

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

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3 Replies
SuperBoop
Sun
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Galaxy Buds

Honestly, this might be a physical issue rather than an issue with an update released to the buds.  I dropped a bud before and the same thing happened to me, kept doing exactly as you described. However...maybe my situation is wildly different because this happened on an older pair of my buds 2 pros.

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userz6xX5fDrTp
Asteroid
Options
Galaxy Buds
Same pops happening to me. Anc is seams to work when it wants and sometimes makes loud objects at work worse pop buzz crackle
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello mikeniken, Welcome to the Community, and thank you for reaching out. We understand the concern with experiencing the pressure pop when using the ANC.

We recommend submitting feedback in the Members app using these steps: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

We also recommend having the earbuds serviced. 

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

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