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a month ago (Last edited a week ago by SamsungRei ) in
Galaxy BudsSolved! Go to Solution.
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Galaxy BudsHello everyone, We want to welcome you all, and thank you all for being part of the Community. We know this is an exciting time of year and everyone is trying to get their orders in.
We wanted to reach out as a reminder, the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
For questions or concerns, or if you need assistance with placing orders, trade-in concerns, etc. you will need to contact the E-Commerce team directly by calling 1-855-726-8721.
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Galaxy BudsI'd cancel and trade a random pair of wireless earbuds. I just got the B3P in today and it has quality issues out the box. Theres a whole subreddit of people talking about scratches, random black dirt, and eartip defects. The quality of the materials feel way cheaper than previous version as well.
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Galaxy BudsThis is because Samsung is going through a quality control inspection.
Pre-orders have been shipped already!
This is an email that Samsung has sent out to UK customers!
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Galaxy BudsAs long as you invert the tip first and pull from the base, being careful not to use your fingernails, you shouldn't have a problem.
When you open your buds, check for blemishes. There have been reports of blemishes on some units.
I am also receiving my Buds tomorrow. I won't need to change the tips, I usually wear the medium, so I should be fine.
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Galaxy Buds