Buds 3: Wireless charge not working with protect case.

[Members_u4qSf5y]

i recived galaxy buds 3 today.

Wireless charging won't work with the "Clip Case with Carabiner" case that came with it. Wireless charging is possible without a protective case. Does anyone else have these symptoms?

Also, there are symptoms that don't charge if i don't put it in the right position.

[user5c9PyRFLZm]

It works in the duo wireless charger, but not the trio wireless charger.

[Anik-R]

I can confirm this as well.

I am using the trio charger and wireless charging using it only works without the preorder case.

[Anik-R · Accepted solution]

I contacted a third party case company since I was curious if other cases would work with wireless charging. They have also confirmed that, their rubber cases don't work with wireless charging. In order words, this is an extreme oversight by Samsung where almost any case put on it will prevent wireless charging:



Hello,

Thank you for the email.

Unfortunately, it looks as though our Galaxy 3 cases are not wireless charging compatible.

We apologize for any inconvenience this may cause you.

Thank you so much for contacting us!
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elago

[KSal]

Same here not charging with the trio charger either. Pretty disappointing

[Members_u4qSf5y]

yes... really disappontment....