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Galaxy Buds + Case Wireless Charging Wyatt's Needed?

(Topic created: 06-22-2020 05:45 PM)
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usergeowRASnf4
Asteroid
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Galaxy Buds

the case doest charge wirelessly out of the box. I recieved the buds few days ago, I am using samsung wireless charger pad 9W. The pad is working fine I tested it with several phones. 

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

The reason the wireless charger is not charger the earbuds is due to the 9 wattage output. The Galaxy Buds need a 12 wattage output. Your phone is capable of up to 15, so it is compatible.



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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Do the Galaxy buds charge with the wall charger?

 

Have you tried another wireless charger or wireless power sharing with another device?


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usergeowRASnf4
Asteroid
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Galaxy Buds

The case can be charged with no issues using the wall charger, and powersharing (S20 Ultra)

I havent tried another wirless charger besides samsung brand. 

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

The reason the wireless charger is not charger the earbuds is due to the 9 wattage output. The Galaxy Buds need a 12 wattage output. Your phone is capable of up to 15, so it is compatible.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

usercFTBfcNSnM
Constellation
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Galaxy Buds