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Galaxy Buds + Case Wireless Charging Wyatt's Needed?

(Topic created: 06-22-2020 05:45 PM)
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usergeowRASnf4
Asteroid
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Galaxy Buds

the case doest charge wirelessly out of the box. I recieved the buds few days ago, I am using samsung wireless charger pad 9W. The pad is working fine I tested it with several phones. 

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

The reason the wireless charger is not charger the earbuds is due to the 9 wattage output. The Galaxy Buds need a 12 wattage output. Your phone is capable of up to 15, so it is compatible.



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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Do the Galaxy buds charge with the wall charger?

 

Have you tried another wireless charger or wireless power sharing with another device?


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usergeowRASnf4
Asteroid
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Galaxy Buds

The case can be charged with no issues using the wall charger, and powersharing (S20 Ultra)

I havent tried another wirless charger besides samsung brand. 

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

The reason the wireless charger is not charger the earbuds is due to the 9 wattage output. The Galaxy Buds need a 12 wattage output. Your phone is capable of up to 15, so it is compatible.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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usercFTBfcNSnM
Constellation
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Galaxy Buds

Isnt the powershare slower? Its like 5W max, and samsung advertise the 9W charger, in my case convertibile stand from 2020 for charging the buds so u are wrong man


@SamsungRei wrote:

The reason the wireless charger is not charger the earbuds is due to the 9 wattage output. The Galaxy Buds need a 12 wattage output. Your phone is capable of up to 15, so it is compatible.


 

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Raed-Jarrar
Constellation
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Galaxy Buds

I have the same issue, with buds live as I tried all Samsung charger including the new dual pad with 12 W charging capability, the issue is that when you place the case the indicator light blink in right way and you think the charging start but actually if I leave it overnight you find the case is discharged with zero battery, however when tested the Sasmung powershell on Note 20 ultra on bids live it works perfectly, so I do prefer that Samsung stop advertising this has a wireless charging capability unless my new buds live came with manufacturer error.

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userFL8iVXhikY
Constellation
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Galaxy Buds

My galaxy buds stopped charging wireless after a recent update. I have a 12W charger and it used to charge with out issues earlier prior to the update. 

Any assistance is appreciated.