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Original topic:

Buds 3: Wireless charge not working with protect case.

(Topic created: 07-20-2024 09:24 PM)
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Members_u4qSf5y
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Galaxy Buds

i recived galaxy buds 3 today.

Wireless charging won't work with the "Clip Case with Carabiner" case that came with it. Wireless charging is possible without a protective case. Does anyone else have these symptoms?

Also, there are symptoms that don't charge if i don't put it in the right position.

 

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Solution
Anik-R
Asteroid
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Galaxy Buds
I contacted a third party case company since I was curious if other cases would work with wireless charging. They have also confirmed that, their rubber cases don't work with wireless charging. In order words, this is an extreme oversight by Samsung where almost any case put on it will prevent wireless charging:



Hello,

Thank you for the email.

Unfortunately, it looks as though our Galaxy 3 cases are not wireless charging compatible.

We apologize for any inconvenience this may cause you.

Thank you so much for contacting us!
--
MAKE DETAILS,
MAKE HISTORY

elago

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5 Replies
user5c9PyRFLZm
Asteroid
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Galaxy Buds
It works in the duo wireless charger, but not the trio wireless charger.
Anik-R
Asteroid
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Galaxy Buds
I can confirm this as well.

I am using the trio charger and wireless charging using it only works without the preorder case.
Solution
Anik-R
Asteroid
Options
Galaxy Buds
I contacted a third party case company since I was curious if other cases would work with wireless charging. They have also confirmed that, their rubber cases don't work with wireless charging. In order words, this is an extreme oversight by Samsung where almost any case put on it will prevent wireless charging:



Hello,

Thank you for the email.

Unfortunately, it looks as though our Galaxy 3 cases are not wireless charging compatible.

We apologize for any inconvenience this may cause you.

Thank you so much for contacting us!
--
MAKE DETAILS,
MAKE HISTORY

elago
KSal
Galaxy
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Galaxy Buds
Same here not charging with the trio charger either. Pretty disappointing
Members_u4qSf5y
Asteroid
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Galaxy Buds

yes... really disappontment.... 

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