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Buds 3 (non-pro) feel warm in ear? Normal?

(Topic created: 07-25-2024 08:13 AM)
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user0vcyhHKBs1
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Galaxy Buds

I've had the Buds3 (non-pro) for about week now and noticed that after 30 or so minutes they feel noticeably warm in my ear. When I take them out and place them in my hands, they feel warm to the touch. Is this normal?

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Samsung_Moderator
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Galaxy Buds

Hello, Welcome to the Community. We understand the concern with the Buds 3 feeling warm when in use.

This article provides some information on what could cause the earbuds to overheat and some tips on what to do. https://www.samsung.com/us/support/answer/ANS00076952/ 

Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085/

If the Buds are still overheating, the earbuds will need to be serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Noobie
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Galaxy Buds
Maybe. Idk, but your ears can sometimes be warm when putting earbuds on.
Noobie
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Galaxy Buds
Otherwise, I think it's that a song is using so much bass that the buds are trying to make it work
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand the concern with the Buds 3 feeling warm when in use.

This article provides some information on what could cause the earbuds to overheat and some tips on what to do. https://www.samsung.com/us/support/answer/ANS00076952/ 

Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085/

If the Buds are still overheating, the earbuds will need to be serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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