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9 hours ago in
Galaxy BudsI've had the Buds3 (non-pro) for about week now and noticed that after 30 or so minutes they feel noticeably warm in my ear. When I take them out and place them in my hands, they feel warm to the touch. Is this normal?
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9 hours ago in
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8 hours ago in
Galaxy Buds![Community Manager Community Manager](/i/rank_icons/admin.gif)
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8 hours ago in
Galaxy BudsHello, Welcome to the Community. We understand the concern with the Buds 3 feeling warm when in use.
This article provides some information on what could cause the earbuds to overheat and some tips on what to do. https://www.samsung.com/us/support/answer/ANS00076952/
Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085/
If the Buds are still overheating, the earbuds will need to be serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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