There seems to be a possible design flaw with the placement of the microphone or sensors which affects ANC and may cause hearing damage.
I have long hair that goes over my ears, so when removing one earbud and the removed earbud doesn't disconnect, it can cause a high pitched whine or a firecracker sound. The whine sounds like microphone feedback, and it does hurt.
At the same time, with the way the microphones are positioned, you have to remove them by pinching the stem and then plucking it out of your ear. If you remove them the same way you remove the previous generation bean-style earbuds (ex my buds 2 pro), it causes an issue of making it sound like someone is crinkling paper or aluminum foil right next to your ear. When looking at where my fingers are positoned when taking it out of my ears, my fingers cover 2 black meshes of the buds 3, which I assume are microphones.
In order to avoid this from happening, I have to part my hair away from my ear and then remove it, or remove my earphones fast, like ripping off a bandaid.
Other than this, sound quality is good and diagnosing them doesn't seem to show any issues, a fit test also shows that the earphones are "sealed" properly, and I am on the latest firmware.
The earbuds are being used with a Z fold 4 on One UI 6.1
Besides leaving them alone, making them ambient, adaptive, and worst ANC, I hear a REALLY BAD AND LOUD static on my right earbud. Unbearable. I will need to return these if this is not fixed. Completely garbage if this issue isn't resolved. I have so much hope for these buds...
Same issue here. Picked up mine on 8/24 and tested when I got home with no issues. Used for "real" for the first time today at the gym and after removing my right bud with no issues and I reached over to remover my left bud with my right hand and experienced the loud pitch/squeel. Thay was 4 hours ago and my ear still hurts. I'm afraid to use them again, this could definitely cause some hearing problems. I'm holding off on my Buds 2 Pro trade in until this is addressed, no way I'm using them at the risk of causing ear damage. This needs a fix asap.
There have been other posts but wanted to post one directly as I'm actually afraid to use my new Buds 3 Pro at the moment. Picked up mine on 8/24 and tested when I got home with no issues. Used for "real" for the first time at the gym this past mondah and after removing my right bud with no issues I reached over to remove my left bud with my right hand and experienced a very sharp, painful pitch/squeel. It let me in some discomfort well into the next day, and even now 5 days later I dont think my left ear is fully recovered, sometimes I'll get a soft siren sound or distinctly recall the loud squeal. I'm afraid to use them again and have been using my Buds 2 Pro, which I'm suppose to trade in soon and which have never done that. I feel like this could definitely cause some hearing problems. The adaptive noise cancelation may have been on at the time, and I believe I grabbed them by the stem to remove, but not entirely - I don't usually put much thought into removing my ear buds.
I'm holding off on my Buds 2 Pro trade in until this is addressed, I may try them again soon but not sure it's worth the risk of causing ear damage. This needs a fix asap. I chatted with samsung support but it was a total waste of time and all they did was point me to the page on how to properly wear the buds.
Why not continue with your Buds 2 and return the 3s? You've been satisfied with the 2s and 3s have the real possibility of causing a hearing problem for you. Why would you take the chance?
