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Buds Pro left earbud has started to have some kind of tinkle

(Topic created: 06-10-2021 11:33 PM)
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Ramzisaeed3
Constellation
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Galaxy Buds

Hi I been using my buds pro since they came out and recently my left buds started to have some kind of tinkle is a Annoying can any one help please and thank you.

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

I understand how frustrating this must be. Is the tinkle a noise that you are hearing from the earbud? Do you notice if this happens when the battery is low? Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085 If the issue persists after resetting the Buds, it is recommended to have them evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I understand how frustrating this must be. Is the tinkle a noise that you are hearing from the earbud? Do you notice if this happens when the battery is low? Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085 If the issue persists after resetting the Buds, it is recommended to have them evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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