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Galaxy Buds Not Working

(Topic created: 12-03-2020 12:27 AM)
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userOzCydbCRij
Constellation
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Galaxy Buds

Hi there, 

 

I have a pair of Galaxy buds and they just won't work. I have tried pairing them with my phone (S20+) and no success. Please help.....

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out! You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01111318/ If you are still unable to connect, please send a private message with the full model code and the serial number of the earbuds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out! You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01111318/ If you are still unable to connect, please send a private message with the full model code and the serial number of the earbuds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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