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08-02-2024
09:33 PM
(Last edited
a month ago
by
SamsungRei
) in
I have encountered a major bug in the Buds Pro3 while streaming music from all services. Songs kept skipping to the next track spontaneously with a popping sound, a song would play for about 40 seconds, pop, next track would play in a playlist.
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30m ago in
Galaxy BudsHi, Thanks for being part of the Community and for reaching out. We know how frustrating it is for the earbuds to make a popping sound and skip tracks.
If resetting the earbuds is not fixing the matter, it is recommended to have the earbuds serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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a week ago in
Galaxy Buds- Mark as New
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yesterday in
Galaxy Buds![Community Manager Community Manager](/i/rank_icons/admin.gif)
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30m ago in
Galaxy BudsHi, Thanks for being part of the Community and for reaching out. We know how frustrating it is for the earbuds to make a popping sound and skip tracks.
If resetting the earbuds is not fixing the matter, it is recommended to have the earbuds serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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