- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-02-2024 09:33 PM (Last edited 08-05-2024 10:03 AM by SamsungRei ) in
Galaxy BudsI have encountered a major bug in the Buds Pro3 while streaming music from all services. Songs kept skipping to the next track spontaneously with a popping sound, a song would play for about 40 seconds, pop, next track would play in a playlist.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
09-04-2024 02:43 PM in
Galaxy BudsHi, Thanks for being part of the Community and for reaching out. We know how frustrating it is for the earbuds to make a popping sound and skip tracks.
If resetting the earbuds is not fixing the matter, it is recommended to have the earbuds serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2024 01:00 PM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-03-2024 10:50 AM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
09-04-2024 02:43 PM in
Galaxy BudsHi, Thanks for being part of the Community and for reaching out. We know how frustrating it is for the earbuds to make a popping sound and skip tracks.
If resetting the earbuds is not fixing the matter, it is recommended to have the earbuds serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html