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‎07-22-2024 10:15 PM (Last edited ‎07-23-2024 01:27 PM by SamsungRei ) in
Galaxy BudsDoes anyone have any idea about or know anything about the Galaxy Buds 3 Pro having a really poor seal? I just received my Buds 3 Pro earlier today. The right side barely gets a proper seal, and the left side doesn't get a proper seal at all. In fact, it doesn't get a seal because I'm pretty sure the largest earpiece is too small for my ear.
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‎08-08-2024 07:26 AM (Last edited ‎10-11-2024 09:22 AM ) in
Galaxy BudsHello, Welcome and thank you for reaching out. We understand it can be frustrating trying to get the earbuds to seal properly when inserted in the ears.
If you are having difficulty with the way the Buds 3 or Buds 3 Pro fit, you can use the following article for some helpful tips. https://www.samsung.com/us/support/answer/ANS10003519/
We also recommend submitting an error report through the Wearables app. Select the Menu in the app>Tap the Settings icon>Contact Us>Error Reports
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎07-25-2024 11:03 AM in
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‎08-04-2024 12:49 PM in
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‎08-07-2024 05:22 PM in
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‎08-08-2024 07:26 AM (Last edited ‎10-11-2024 09:22 AM ) in
Galaxy BudsHello, Welcome and thank you for reaching out. We understand it can be frustrating trying to get the earbuds to seal properly when inserted in the ears.
If you are having difficulty with the way the Buds 3 or Buds 3 Pro fit, you can use the following article for some helpful tips. https://www.samsung.com/us/support/answer/ANS10003519/
We also recommend submitting an error report through the Wearables app. Select the Menu in the app>Tap the Settings icon>Contact Us>Error Reports
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.