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Galaxy Buds Not Working

(Topic created: 12-07-2020 08:28 AM)
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userOzCydbCRij
Constellation
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Galaxy Buds

Hi there, 

 

I have a pair of Galaxy buds and they just won't work. I have tried pairing them with my phone (S20+) and no success. Please help.....

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out! You can try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01111318/ If you are still unable to connect, please send a private message with the full model code and the serial number of the earbuds. http://bit.ly/2XERsky



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