Galaxy Buds Pro battery dying at different rates

[David_S]

Does anybody else's buds seem to die at different rates?

[QuantumK9]

Yes and randomly not charging

[David_S]

Exactly! Sometimes it'll only charge the first one that I put back in the case

[SamsungRei · Accepted solution]

I understand how frustrating this is. Try resetting the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the Buds continue to have an issue with charging or battery life, it is recommended to have them evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html