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‎10-26-2021 01:24 AM (Last edited ‎09-06-2022 06:59 AM by SamsungRei ) in
Galaxy BudsI, like so many others, am having severe issues with my ears after wearing my Buds Pro. I awoke this morning at 3:30 with very wet ears. They also are very itchy.
This is the second time this has happened. The first time I had the same symptoms. But, after my ears began to heal, the flaking and extreme itching began. I noticed it began not long after wearing them. I discontinued use.
Last night, I wanted to try again. I wiped down the silicone tips with alcohol. I wore them for roughly 10 minutes and here we are. Wide awake on a work day with awful symptoms.
I own multiple Samsung devices. My televisions (2), 4K UHD Bluray, sound bar and surround sound, phones, tablets and I just bought the Galaxy Book Go. I love that I can connect everything. Needless to say, I am disappointed in the Buds.
What can be done to make this right? Thank you.
Solved! Go to Solution.
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‎03-22-2021 07:34 AM in
Galaxy BudsI've been having the same problems with my Galaxy Buds+: itching, burning, moisture buildup in outer ear, flaky skin. I love them, but I had to stop using them because symptoms start within a minute or two.
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‎03-22-2021 11:20 AM (Last edited ‎05-23-2021 10:57 AM by SamsungRei ) in
Galaxy BudsThank you for reaching out. If you're experiencing this or similar symptoms please reach out to our support team directly: https://bit.ly/3fbRevo
Can you please provide us with the following information:
Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number from the bottom of the charging cradle:
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‎08-15-2020 02:20 PM in
Galaxy BudsHas anyone else bought different earbud tips than the original ones? My ears have been itching & are sore because of an allergic reaction. I think it's the tips. I'd like them to still allow the earbuds to fit in the case.
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‎08-15-2020 02:26 PM in
Galaxy Buds- Mark as New
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‎08-15-2020 02:31 PM in
Galaxy BudsI only wore them for about an hour for a few days in a row. I did go to the doctor after my ears were very sore & was prescribed antibiotic eardrops. Other earbuds have not caused this reaction. I'm looking to try some other tips that are not silicone. I do want them to fit into the case for charging, though.
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‎08-15-2020 02:31 PM in
Galaxy Buds--
Show me some love with a :heart_suit:
If this helped you :white_heavy_check_mark: "Accept as a solution"
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‎08-15-2020 02:33 PM in
Galaxy BudsI found the Comply ones on Amazon but some of the reviews say the M & L sizes don't allow the earbuds to charge in their case. Have you had that problem?
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‎08-15-2020 02:49 PM in
Galaxy Buds- Mark as New
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‎08-16-2020 02:42 PM in
Galaxy BudsThank you for your imput & advice! Purchased from Comply. Hopefully this will solve the itchy ear issue.
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‎04-15-2021 09:43 PM in
Galaxy Buds