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Galaxy bud 2 pro Connection issues

(Topic created: 01-09-2023 04:25 PM)
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Tone33
Astronaut
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Galaxy Buds
I have a question for anybody out there
I bought the galaxy buds2 pro and I had what seem like a connection problem... listening to anything the podcast or music would skip and would make the person sound like a robot.... so I exchanged them... second pair same thing..so I exchanged them once more at best buy, they asked me if I wanted my money back... I said no I want a pair that works... so I got the 3rd pair and still I'm getting the same thing... I have a brand new s22 ultra 256.... my buds pro have never gave me a problem at all... also I have a galaxy watch 5 pro and the auto switch is on on both devices... tried all settings can't seem to figure them out...

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Solution
Anonymous
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Galaxy Buds
Ok. Sooooooo... there are a few things to do here....first off search your phone for all the apps that can alter audio in any fashion. Then since the pro 2 buds have new drivers, make sure you Uninstaller the current buds software and wearable app and reinstall them. Then turn off all audio apps, or set the default. You need to establish a good connection so I would clear the cache on the Bluetooth settings, samsung smart things, samsung flow, and decide what you want to use as your default sound app.

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11 Replies
usermsNrZM2Kld
Constellation
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Galaxy Buds
Download galaxy wearable
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Tone33
Astronaut
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Galaxy Buds
Way past that
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Solution
Anonymous
Not applicable
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Galaxy Buds
Ok. Sooooooo... there are a few things to do here....first off search your phone for all the apps that can alter audio in any fashion. Then since the pro 2 buds have new drivers, make sure you Uninstaller the current buds software and wearable app and reinstall them. Then turn off all audio apps, or set the default. You need to establish a good connection so I would clear the cache on the Bluetooth settings, samsung smart things, samsung flow, and decide what you want to use as your default sound app.
Anonymous
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Galaxy Buds

There are about 7 or 8 features or accessibility apps enabled without you knowing that will make the Pros sound like . Turn off Dolby Atmos, Set the EQ to normal, make sure the voice assistants are all off. Google has an audio amplifier that is on, Turn all that nonsense off. Start at the ground with a good audio app and you can add features to suit how you want them to sound

Anonymous
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Galaxy Buds
That Dolby Atmos app is the exact opposite of what DOLBY Atmos is meant to do. If you use a play pass there are several phenomenal audio players with eqs and 360 spatial audio features, along with some great podcast apps that also read rss feeds.
Anonymous
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Galaxy Buds
AllScreenshot_20230109_191317_Settings Suggestions_1000003854_1673313197.pngScreenshot_20230109_191302_Settings Suggestions_1000003852_1673313182.pngScreenshot_20230109_191245_Settings Suggestions_1000003850_1673313165.pngScreenshot_20230109_191110_Settings Suggestions_1000003848_1673313070.png
Anonymous
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Galaxy Buds
I use specific apps that are perfect for audioScreenshot_20230109_191000_Sound quality and effects_1000003845_1673313000.pngScreenshot_20230109_191049_Settings Suggestions_1000003846_1673313049.png
Anonymous
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Galaxy Buds
Spotify, Amazon, Apple, SoundCloud, Mixcloud, all the music streaming apps use HQ Audio so you should be good. Screenshot_20230109_193322_Pulsar+_1000003857_1673314403.png
Anonymous
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Galaxy Buds
But it's the new driver's and samsung wanting the buds to be able to slide back n forth on apps or other devices. They were very reliant on the FLOW app for a while but that was blocking permissions on other apps. So smart things & routines & modes with Bixby are their best connectivity apps.