JUMP TO SOLUTION Solved

Original topic:

How does the trade-in process work for the return of the previous Galaxy buds series device?

(Topic created: 02-02-2023 03:52 PM)
2810 Views
The_Lemon
Red Giant
Options
Galaxy Buds
So I just placed the order for my buds2 pro. I am trading in my buds2 and I have a couple questions. 
 
1. Do I send my old buds back before or when the new ones arrive?
 
2. How do I get the shipping label?
 
Thanks in advance.
4 Replies
Mantequillas
Galaxy
Options
Galaxy Buds
1. You will have something like 2 weeks to send them in.
2. Your shipping label should be in your email.
0 Likes
Reply
The_Lemon
Red Giant
Options
Galaxy Buds
All I got was an email saying what I ordered and what I am trading in. No label. Will I get the label when the new buds come in?
0 Likes
Reply
Mantequillas
Galaxy
Options
Galaxy Buds
Yeah it will show up then.
0 Likes
Reply
Solution
mizfitz13
Nebula
Options
Galaxy Buds
yes, you will receive a label & return instructions in the box