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My buds will not charge in there case unless it is plugged in to a wall charger. Is there something wrong with them and also the light on the case... View Post 
SamsungRei
I understand how frustrating this may be. Is the light on the charging cradle changing from red t... View Post |
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I purchased the Earbuds Live 2 months ago, and the left Earbud will not work. It does not take charge. Does anyone have any suggestions on how to... View Post
SamsungRei
I understand how frustrating this can be! If resetting the earbuds, Restart or reset your Samsung... View Post |
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So I'm not sure if something's wrong or not but when i place one of my earbuds back in the case and exclamation mark appears on the app... View Post 
SamsungRei
I understand where this would be frustrating. Is it always the left earbud that shows the exclama... View Post |
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So I could be wrong but there used to be a setting where you could choose which headphone is used as the primary headphone for calls. That setting... View Post
SamsungRei
I understand how frustrating this can be. When the earbuds are inserted in the ears they are pair... View Post |
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These buds are awesome, except they only work with music and podcasts. There is no way to connect them to YouTube. Are they defective or does... View Post 
userHpjLOBa1el
Sorry to say that none of your options worked but I finally found my answer. There is a setting c... View Post |
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Hi, I've gone through a few posts regarding the fit of the Galaxy Buds Pros and none of their resolutions seem to fix my issue either. I'm... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit,... View Post |
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Do anybody know how to keep galaxy buds pro from falling out your ears View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit,... View Post |
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This is the WORST experience I have ever had with Samsung Buds. They don't stay in my ear regardless of which size I use. They not only fall... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit,... View Post |
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Got the new galaxy pro buds. The sound is excellent but the fit is not so great. They only stay in place if I'm not moving a lot. I will use at... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit,... View Post |
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My left Samsung earbud loses charge quick. Both start at 100%, by the time the right goes to about 80% and left would be at 0%Â View Post
SamsungRei
Thank you for reaching out. Try placing both earbuds in the charging cradle and charging them to ... View Post |
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I'm sure it's already been mentioned, but it would be really cool to have a PTT feature on galaxy buds. My wife and I workout together and... View Post 
SamsungQue
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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New right earbud is making a high pitch plus it's a brand new phone View Post 
userqwHB1CzzXO
Best buy took them back..only because I said I would buy another pair for My girl... View Post |
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I was thinking a a smartag integrated into that galaxy buds pro/ live case would be a awesome because if the buds get misplaced in the case you... View Post 
SamsungJace
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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Hello Samsung I'm having a problem with connecting galaxy buds live to the wearable app , my phone is Samsung galaxy A50 , I can connect my... View Post
SamsungRei
Thank you for reaching out. The earbuds will need to be serviced when not connecting to the Weara... View Post |
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Galaxy buds. S10 ). Updated all software. Â Turned off optimastion for battery. Â Bud is in ear. Standing completely still even.... View Post 
userrJj4K4Ph2z
That happens to me too! I discovered it was because my phone was going to sleep. I found that put... View Post |
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Not sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my... View Post 
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I have a new S21 Ultra phone and the Galaxy Buds Pro The earbuds easily connect with my phone and work flawlessly for music. Unfortunately when... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I don't want to have to use my phone to either use the widget or app to turn off ambient rather than going in-between ambient and active noise... View Post 
Stephanie Nikki
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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I recently bought Samsung earbuds live and when I was listening to music via YouTube music the earbuds would constantly crackle and then one would... View Post
SamsungRei
@Tpach602 Thank you for reaching out. I apologize for the delay in response. Try resetting th... View Post |
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Im plug in my charger for my galaxy bud case but it will not charge it. Can I find a way to fix this? View Post 
userl4q2EHcaDv
I am having the same problem. My case just stopped charging along with the left earbud. My righ... View Post |
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Stronger when I first bought these earbuds in early August, the Bluetooth connectivity was decent. Â One of the updates at the end of August... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I just bought the buds live and I am annoyed that when I put my phone in my pocket that the connection freaks out and the music becomes choppy. I... View Post 
userRaV5S075Gh
Same with me exactly! I sadly got them as gift and can't return them. Samsung replaced them twice... View Post |
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Hi, so I purchased a Galaxy Buds Live. I have set it up with Samsung Wearable App and its plugin. The buds are working good and I can listen to... View Post 
SamsungRei
If you have verified that all software updates have been done on the phone and uninstalled/reinst... View Post |
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I sent my ear buds in for repair, this is the 2nd time and I take immaculate care of my electronics so they have to be a faulty pair, anyways... View Post
Stephanie Nikki
I truly apologize for the negative experience, I would be happy to look into this for you. Can yo... View Post |
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I have Block Touches enabled in the app because the touch pads are so sensitive and I'm sick of accidentally triggering YouTube Music or... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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Please, Samsung. It isn't difficult to add, and as a person who works in a workshop all day, taking out my phone to adjust volume, ANC, etc.... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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my ear buds will not pair to any device. I've charged and restarted app, they will not create the beeping sound to restart. they... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
