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Mic works perfectly fine when sending voice notes, over all other apps (phone, sms, whatsapp, etc) once I answer a phone call regardless if whatapp... View Post 
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your mic not working fo... View Post |
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Samsung, you should add an option in routines to toggle on/off 360 audio on galaxy buds. (Ex. [app is open], then [360 audio off/on]. I only... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Charging case fried, got so hot Charging the plastic melted. Buds still work, need replacement case and cannot find BUDS 2 PRO replacement case. ,... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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I have a suggestion for a Galaxy widget, but I'm not sure where to direct it. Maybe I'm overlooking? View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Sometimes when watching video or listening to music with my Galaxy Buds2 Pro, Bixby will stop audio playback and randomly wake up. It happens when... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your Galaxy Buds 2 Pro ... View Post |
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Dear Samsung, I have a new marketing idea for you, HEARING PROTECTION! After years of loud music as a soundman,... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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The new Android Update is full of bugs. The most annoying one is that when I'm on Do Not Disturb mode using my Samsung Live Buds, if I receive... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with the Do Not disturb, not fun... View Post |
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Someone help me please View Post
Samsung_Moderator
Hi @Grace727! I know how annoying that the pairing process can be, so I've got a link to help you wi... View Post |
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Samsung! Please change the software to allow me to set different functions for each ear! For example, for Touch and hold, if I select... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Voice detect activates when I'm not talking? Kind of annoying how do I fix this? View Post 
Magical_Korok
Turn it off in the wearable app https://www.samsung.com/ie/support/mobile-devices/experience-noise-c... View Post |
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How to clean the little bit of wax that gets stuck in the mesh of the mic on top of the earbud? The holes are so tiny. Not the speaker and ear... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of cleaning our electronics an... View Post |
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Can you add to the settings that when you take our one ear bud out of the Buds pro 2 it pauses the music? View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Idk if anyone else is having or has had these issues but I can't listen to music or watch a move peacefully because it keeps skipping. Starts... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your Galaxy Buds 2 pro ... View Post |
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Does the galaxy buds 2 have 360 audio? View Post
Samsung_Moderator
Thank you for reaching out. Feel immersive, realistic sounds coming at you from every direction. 360... View Post |
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Can anyone please tell me how to install an update to my Buds Pro?? View Post |
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Need help pairing Buds Pro View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of learning how to pair your G... View Post |
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Does anyone know how to put the Galaxy Buds Pro into pairing mode? for some reason they aren't discoverable on my laptop. View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand wanting to pair your Galaxy Buds pro with you... View Post |
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So the buds 1 had the silicone wing to help keep in ear perfect and then buds 2 and 3 no longer and live also are terrible for staying in. I got... View Post 
sweetness876
I have 360 audio on for sounds when Watching a TV show, YouTube etc. It sounds like am at a movie th... View Post |
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Hello, Imagine you went out for a while (for jogging, shopping, short trip etc.) with buds without taking case with you, you are done with buds... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I have an older Galaxy ear buds. After all the updates on earbud firmware and Note 20 5g ear buds do not work for seamless connection. ... View Post
Samsung_Moderator
Thank you for reaching out. I can definitely understand your concern with the lag of the sound synci... View Post |
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Who got the new buds2 pro? Does it fit your ears? View Post
Samsung_Moderator
Hey there! We hope you are enjoying your Samsung products. As humans, we are not "one size fits all"... View Post |
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I purchased a pair of Galaxy Buds Live on September 19th. Yesterday they started disconnecting/reconnecting rapidly. I was only wearing the right... View Post
Samsung_Moderator
Hello, We know how frustrating frequent disconnects are when you're trying to use your Buds. This ar... View Post |
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I have always been a Samsung fan and continue to be. The great Samsung Buds Pro widget only allows ANC (Active Noise Canceling) and Block... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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