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How to properly clean your Galaxy bud series device?

(Topic created: 12-06-2022 07:54 AM)
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ssimon127
Cosmic Ray
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Galaxy Buds

How to clean the little bit of wax that gets stuck in the mesh of the mic on top of the earbud? The holes are so tiny. Not the speaker and ear tips. The mic.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand the importance of cleaning our electronics and would be happy to look into this further for you. If you enjoy using your Galaxy Buds, including newer models like the Galaxy Buds2 and Galaxy Buds2 Pro, you should make sure to clean and care for them regularly. Dust, earwax, and other debris can accumulate in the earbuds and make audio seem muffled, or prevent the earbuds from charging correctly.

Important: When cleaning the earbuds, do not hold the earbuds upright, and do not use liquids like alcohol or soapy water when cleaning them to prevent debris or liquids from falling inside them. Give this link a try for the steps to properly clean your Galaxy Buds 2 pro: https://www.samsung.com/us/support/answer/ANS00086123/

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3 Replies
Puti
Comet
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Galaxy Buds
With a toothpick and alcohol
KennewickMan
Black Hole
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Galaxy Buds
Just do what @Puti said. I would also recommend you do this with the mic upside down so the alcohol doesn't ruin it, possibly. Let it air dry... do not blow dry it.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Thank you for reaching out. I can certainly understand the importance of cleaning our electronics and would be happy to look into this further for you. If you enjoy using your Galaxy Buds, including newer models like the Galaxy Buds2 and Galaxy Buds2 Pro, you should make sure to clean and care for them regularly. Dust, earwax, and other debris can accumulate in the earbuds and make audio seem muffled, or prevent the earbuds from charging correctly.

Important: When cleaning the earbuds, do not hold the earbuds upright, and do not use liquids like alcohol or soapy water when cleaning them to prevent debris or liquids from falling inside them. Give this link a try for the steps to properly clean your Galaxy Buds 2 pro: https://www.samsung.com/us/support/answer/ANS00086123/