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‎12-06-2022 07:54 AM (Last edited ‎12-17-2023 05:26 PM by SamsungChelsea ) in
Galaxy BudsHow to clean the little bit of wax that gets stuck in the mesh of the mic on top of the earbud? The holes are so tiny. Not the speaker and ear tips. The mic.
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‎12-07-2022 09:44 AM in
Galaxy BudsThank you for reaching out. I can certainly understand the importance of cleaning our electronics and would be happy to look into this further for you. If you enjoy using your Galaxy Buds, including newer models like the Galaxy Buds2 and Galaxy Buds2 Pro, you should make sure to clean and care for them regularly. Dust, earwax, and other debris can accumulate in the earbuds and make audio seem muffled, or prevent the earbuds from charging correctly.
Important: When cleaning the earbuds, do not hold the earbuds upright, and do not use liquids like alcohol or soapy water when cleaning them to prevent debris or liquids from falling inside them. Give this link a try for the steps to properly clean your Galaxy Buds 2 pro: https://www.samsung.com/us/support/answer/ANS00086123/
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‎12-06-2022 07:59 AM in
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‎12-06-2022 08:25 AM in
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‎12-07-2022 09:44 AM in
Galaxy BudsThank you for reaching out. I can certainly understand the importance of cleaning our electronics and would be happy to look into this further for you. If you enjoy using your Galaxy Buds, including newer models like the Galaxy Buds2 and Galaxy Buds2 Pro, you should make sure to clean and care for them regularly. Dust, earwax, and other debris can accumulate in the earbuds and make audio seem muffled, or prevent the earbuds from charging correctly.
Important: When cleaning the earbuds, do not hold the earbuds upright, and do not use liquids like alcohol or soapy water when cleaning them to prevent debris or liquids from falling inside them. Give this link a try for the steps to properly clean your Galaxy Buds 2 pro: https://www.samsung.com/us/support/answer/ANS00086123/