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How to reset the Galaxy buds series of devices?

(Topic created: 04-11-2023 03:29 AM)
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Darcsyde
Cosmic Ray
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Galaxy Buds

How do you reset Galaxy Buds Pro 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand the importance of knowing how to properly reset your Galaxy Buds and I would be happy to assist you further. A factory reset of your buds can help if you are experiencing minor problems, like if the earbuds are unresponsive. However, you can also perform a factory reset with the Galaxy Wearable app. Give this link a try for the steps to reset your Galaxy Buds: https://www.samsung.com/us/support/troubleshooting/TSG01218103/

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d_spi
Samsung Care Ambassador
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Galaxy Buds
Good morning, @Darcsyde, I hope you're doing well.

To reset your Galaxy buds Pro first open your Samsung wearable app while your phone is actively seeing the ear buds (I recommend taking the out of the case in order for this to happen) > next tap the hamburger menu (the three lines on the left) > make sure you select the Galaxy buds Pro to access the settings menu> then scroll down and tap on "earbuds settings"> scroll down and tap on "reset"

I hope this helps.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand the importance of knowing how to properly reset your Galaxy Buds and I would be happy to assist you further. A factory reset of your buds can help if you are experiencing minor problems, like if the earbuds are unresponsive. However, you can also perform a factory reset with the Galaxy Wearable app. Give this link a try for the steps to reset your Galaxy Buds: https://www.samsung.com/us/support/troubleshooting/TSG01218103/

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