Solved: IconX keeps disconnecting during use. - Samsung Community

useruXtreHxLcZ · ‎11-17-2020

My IconX buds model SM-R140 keeps disconnecting during use pausing the media that is playing, specially during listening to music in Spotify.

I have clean the sensors with isopropylalcohol, but no improvements on this issue.

Please advise or replace.

Thank you.

MrZell · ‎11-21-2020

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MrZell · ‎11-21-2020

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

IconX keeps disconnecting during use.

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