- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
(Last edited
Monday
by
SamsungRei
) in
I just got my buds in today, but is anyone having issues wirh their buds audio?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago in
Galaxy Buds![Community Manager Community Manager](/i/rank_icons/admin.gif)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
a week ago
(Last edited
Tuesday
by
SamsungRei
) in
Hello panda216, Welcome to the Community. We understand the concern with the difference in audio from the left and right earbuds.
Are you using the Active Noise Cancelling feature with the earbuds?
a. Open the Wear / Wearable app
b. Under “noise controls,” slide buds icon to the left to Active Noise Cancelling
You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/
If this does not help, the earbuds will need to be serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
![](/skins/images/F8576BD3C5B61A93C194408732BD276B/responsive_peak/images/icon_anonymous_message.png)