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Original topic:

Left earbud is not charging

(Topic created: 06-25-2021 03:03 AM)
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userWZ37Q3B1DZ
Constellation
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‎06-24-2021 11:48 PM (Last edited ‎06-29-2021 05:56 PM by Community Manager ) in 

Galaxy Buds

My left earbud isn't charging with /in case

What do I do ?
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Patriot1776USA
Black Hole
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‎06-25-2021 03:03 AM (Last edited ‎06-25-2021 03:04 AM ) in 

Galaxy Buds
Make sure the contact points on your buds are clean & free of any obstruction, doing the same for the case. Also make sure each one is seated right in its spot.
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SamsungRei
Community Manager
Community Manager
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‎06-29-2021 06:05 PM in 

Galaxy Buds

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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