cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon
JUMP TO SOLUTION Solved

Original topic:

Left earbud is not charging

(Topic created: 06-29-2021 06:05 PM)
4063 Views
userWZ37Q3B1DZ
Constellation
Options

‎06-24-2021 11:48 PM (Last edited ‎06-29-2021 05:56 PM by Community Manager ) in 

Galaxy Buds

My left earbud isn't charging with /in case

What do I do ?
Reply
2 Replies
Patriot1776USA
Black Hole
Options

‎06-25-2021 03:03 AM (Last edited ‎06-25-2021 03:04 AM ) in 

Galaxy Buds
Make sure the contact points on your buds are clean & free of any obstruction, doing the same for the case. Also make sure each one is seated right in its spot.
0 Likes
Reply
Solution
SamsungRei
Community Manager
Community Manager
Options

‎06-29-2021 06:05 PM in 

Galaxy Buds

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply