Original topic:

Samsung Care+ not available after purchase Galaxy Buds 3 Pro

(Topic created: 08-01-2024 02:05 PM)
1036 Views
DMS23Ultra
Constellation
Options
Galaxy Buds

(Be Advised) Samsung Care+ is not available for purchase after the sale for the Galaxy Buds 3 Pro. I bought the new Galaxy Buds Pro 3 from shop Samsung during the pre-order event. I wanted to buy the Samsung Care+ after the sale (if I decided I was happy with the buds) and purchase it on a separate invoice. I asked the agent chatting with me online if I could buy it after the sale and the agent said "yes I could within the first 60 days." Well that is not true! I got the buds and decided I really liked them so, I decided to go to Samsung Care's website and purchase it. I try to purchase and a window pops up saying (Your device is not eligible for Samsung Care+).

Just Be Advised 
19 Replies
Robin621k
Honored Contributor
Options
Galaxy Buds
Happened to me too!
Disappointed to say the least!
0 Likes
Reply
CeeBee13
Asteroid
Options
Galaxy Buds
Same here!
meself
Black Hole
Options
Galaxy Buds
Seems to be a thing for some time. Not all insurance can be added afterwards
TheF15Mechanic
Asteroid
Options
Galaxy Buds
Which is not right that you have to purchase at the time of purchase. Then some of it's wasted on waiting for the buds to arrive. Which can take weeks.
0 Likes
Reply
Robin621k
Honored Contributor
Options
Galaxy Buds
When I tried to purchase the extended warranty for Buds Pro3 as I have done with every product Samsung product, the Buds 3pro are not eligible.

Can someone explain this.

On my BudsPro2 warranty said parts and labor 1 year.

Buds Pro3 says LIMITED WARRANTY what's up with that?
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Buds

Strange on the website its says this for mine 

Warranty Information Parts : 12 months, Labor : 12 months 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Robin621k
Honored Contributor
Options
Galaxy Buds
This is what I get.1722713893495.jpg
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy Buds

That's strange I would contact support to see what they say 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Robin621k
Honored Contributor
Options
Galaxy Buds
I will on Monday.
Did you purchase the extra coverage?
0 Likes
Reply