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Will the Galaxy Buds Pro 2 also cause (infection?)

(Topic created: 08-10-2022 11:39 AM)
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userYLyqYF5LU7
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Galaxy Buds

So... I have had Buds, Buds+, Buds Pro, and Buds 2. I currently use Buds+ because I'm one of the [many] victims of the pro & 2 ear infection. I'm sure no one knows just yet, but I would love to know if the Buds Pro 2 are still going to cause the issues, or if they have used different materials to help with the issue.

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Samsung_Moderator
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand your concern between the Galaxy Buds pro, buds 2 and buds 2 pro. Here is a list of the material used with the specific buds: https://www.samsung.com/au/audio-sound/galaxy-buds-material-usage-and-maintenance/ . If you do experience an allergic reaction please follow the steps in this link for further assistance: https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-Series-allergic-reaction/m-p/2059520#M25...

 

 

 

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19 Replies
Tom6068
Supernova
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Galaxy Buds
Like a literal ear infection?
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Chris19798
Asteroid
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Galaxy Buds
Yes. I had the same issue and had to go to my doctor and get some medication because my ear ached and oozed pus for a week after wearing them for less than 1 hour
userYLyqYF5LU7
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Galaxy Buds
No. Like, the part of my ears that contact the buds becomes irritated, inflamed, red, flaky, and even leaky after a few hours / days use. 🤢

I have no allergies that I'm aware of and have never had any issue similar to this with anything else.

Here's the short of it, but if you search Galaxy Buds & Ear Infection you'll see that it's widespread.
https://www.notebookcheck.net/Samsung-comments-on-Galaxy-Buds-Pro-and-Galaxy-Buds2-causing-ear-infec...

I ended up giving the Pro / 2 to my teenage kids who have no issues. 😁

I'd love to get the Pro2 but won't spend that kind of $ until I know I can actually use them!
userpkp0fmR6UV
Constellation
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Galaxy Buds
I got a refund of $96 from Samsung for mine.
Chris19798
Asteroid
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Galaxy Buds
Same. Paid $200 and only got $96 refund
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Galaxy Buds
Do you know if the material is different than the pros that reported using nickel which caused ear infections for some people
Chris19798
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Galaxy Buds
How do I find out if the buds 2 Pro will have the same problem as the buds 2 and the buds Pro where they cause irritation inside the ear canal. This was a known issue with those two having had the same material used for the charging port.
Eshaan
Cosmic Ray
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Galaxy Buds
Well they say they are having better sleek comfort. I have talked to people about this issue, and so far so good 👍

I'm pretty sure you don't have to worry about anything 😊
betancd
Sun
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Galaxy Buds
I never had any issues with the last pro.
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