JUMP TO SOLUTION Solved

Original topic:

Local repair store does not have parts

(Topic created: 08-21-2023 09:56 AM)
842 Views
kencheng
Astronaut
Options
Galaxy Fold

Excuse me, my fold4 is broken and I have already gone to the repair center, but they said that there are no parts in the store to repair it for me. They want me to go to Samsung for repair. Will Samsung come to pick up the phone or ask me to send it to the post office?

1 Solution


Accepted Solutions
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Fold

Unfortunately, there is currently a shortage of parts for many Fold 4/5 and Flip 4/5 devices. You would probably have to send the phone by mail or courier for servicing.

https://www.samsung.com/us/support/service/ 

View solution in context

3 Replies
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Fold

Unfortunately, there is currently a shortage of parts for many Fold 4/5 and Flip 4/5 devices. You would probably have to send the phone by mail or courier for servicing.

https://www.samsung.com/us/support/service/ 

Options
Galaxy Fold
Have you tried bestbuy?
Options
Galaxy Fold
Have you made contact with Samsung Care?

https://www.samsung.com/us/support/service/we-come-to-you/
0 Likes
Reply