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Original topic:

Z Fold 4 Battery Warning ⚠️

(Topic created: 09-21-2023 11:50 AM)
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MMass
Asteroid
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Fold & Flip Phones
Anyone experiencing battery warning under diagnostics: Battery Status. Action Required: Life: Bad? 

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Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, Welcome to the Community. We understand the concern of receiving a battery warning in the diagnostics of the Members app. This could indicate a hardware failure, especially if you are experiencing battery concerns. We recommend having the phone evaluated by an authorized service location.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand the concern of receiving a battery warning in the diagnostics of the Members app. This could indicate a hardware failure, especially if you are experiencing battery concerns. We recommend having the phone evaluated by an authorized service location.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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