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Original topic:

AKG Bundled Earbuds Not Being Detected

(Topic created: 01-16-2020 03:34 PM)
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userhmbuaC6lH7
Constellation
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Galaxy Note Phones

The AKG earbuds that came with the phone (USB type-C) is not working when I plug it into my phone. I have no other means of finding out if they work with other devices as everyone else in my household is with Apple. 

 

Problem: When I plug the earbuds into the phone, the phone will still play music through its speakers and Not through tht e earbuds. I have tried waiting a little bit and it's still not working. I have cleared the cache partition and downloaded the app: Samsung Type-C. To no avail, the phone is still playing sound through the speakers. Charging the phone is completely fine though..

 

Any other suggestions Samsung? These are the only earbuds that I have because I lost my Gear iconX a couple weeks ago.

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SamsungLK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.  
Follow these steps:  
- Turn off the device. 
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. 
- When the Android logo displays, release all three keys. 
- An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear. 
- Press the Volume down key several times to highlight wipe cache partition. 
- Press Power key to select. 
- Press the Volume down key to highlight yes, them and press the Power key to select. 
- When the wipe cache partition is complete, Reboot system now is highlighted. 
- Press the Power key to restart the device. 
Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches. Don’t be alarmed if the phone gets stuck on the logo for a minute or two after this just don’t turn it off so that what was deleted will be replaced successfully. So, wait for your phone to become active. Don’t worry, this procedure is very easy and safe to do. You won’t damage your phone just by wiping the cache partition.  
 




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userKyPO7jymXC
Cosmic Ray
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Galaxy Note Phones

I've tried this again (having tried this before posting). Both times there was no delay either whilst installing system update (the message appears and disappears too quickly to read), or as the cache is wiped (near instantaneous).

 

The phone reboots even more quickly than it would normally after a powering off.

SamsungLK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

I understand. I recommend trying a factory reset. Please make sure to back up all data prior to doing so.




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userrLtoleqLOe
Constellation
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Galaxy Note Phones

i had the same problem last week . I updated software and solved it. Today i unchecked some audio setting and the problem seems to be back ( so i'm guessing there is no problem ) but now now i can' find that setting anymore . Help help help i need music

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userZRTPy8soWl
Constellation
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