Original topic:

Group Text not working

(Topic created: 04-27-2021 04:39 PM)
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BabeFree
Cosmic Ray
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Galaxy Note Phones

When I send a text to 2 or more people, the replies come in from just that individual rather than I'm the group text. I don't want to create a group but sometimes I send a text to 2 or more people. How to fix?

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GeorgeBrager209
Product Expert
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Galaxy Note Phones

Thais happened to me too try this.

 

Go to Messages app --> 3 dots in corner --> 'Settings' --> 'More settings' --> 'Multimedia messages'

 

My "Group conversation" toggle was OFF by default! Not sure why. I toggled it back on and it fixed my issue.

BabeFree
Cosmic Ray
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Galaxy Note Phones
Oddly, on my Note 20 (this is my 4th Note) that option isn't there in the settings.
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BabeFree
Cosmic Ray
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Galaxy Note Phones
This is toggled.

Screenshot_20210427-182232_Messages.jpg

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BabeFree
Cosmic Ray
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Galaxy Note Phones
It is already toggled actually. My bad, it's there.
Solution
GeorgeBrager209
Product Expert
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Galaxy Note Phones

Id also go into  settings - Search for Apps - apps - messages - storage and clear the Cache from your messages app

Okay in that menu you I would toggle the Group Conversations on and Off then save the settings. Restart your device and then send out a few group messages and see if that  fixes your issue.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

BabeFree
Cosmic Ray
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Galaxy Note Phones
Done!! Good idea!! 🙂🙂 I worked for Samsung for 3 years and I've carried a Note forever so it's frustrating that this is stumping me!
GeorgeBrager209
Product Expert
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Galaxy Note Phones

Thats awesome to hear! Ya sometimes its as easy as clearing the Caches of your apps. I am glad I could assist you. If this fixed your issue please make sure to mark as a Solution to help assist others that have the same or similar issues as yourself.

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.