I plugged my phone up to charge this past weekend. It will not charge anymore. It stays at 1 % and alarms with low temp will resume charging when temp rises. This apparently has to be a manufacture defect. Especially sense there are thousands of posts about it. What do you expect me to do Samsung?
@userlqqmhqxRMC I will be happy to look into this for you. Please send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky
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When having a low temperate message on your device that is an indication of your motherboard having a malfunction . You should go into this link for more inquires and getting a repair : https://www.samsung.com/us/support/service
its the wireless charging inductor if uve had your screen replaced the tech either didn't plug it in or tighten the screws to tight causing it to unplug itself theres a youtube video on how to fix took me 5 min and device is now working properly
This is not happening to people having damaged screens replaced. Its a widely known manufacturing defect associated with the wireless charging cable located on the back side of the phone detaching. Samsung refuses to address. I bought mine new 9 months ago and am having this issue as well.
Temporary solution is to place your device underneath the edge of a dresser Or other heavy surface while plugged in, the compression will allow it to charge.
