Note 10 low temp won't charge

[Samsung_5dZvgT3]

I plugged my phone up to charge this past weekend. It will not charge anymore. It stays at 1 % and alarms with low temp will resume charging when temp rises. This apparently has to be a manufacture defect. Especially sense there are thousands of posts about it. What do you expect me to do Samsung? 

[SamsungRei]

@userlqqmhqxRMC I will be happy to look into this for you. Please send a private message with the full model code and the IMEI number of the phone. http://bit.ly/2XERsky

[DW729179]

I'm having this same issue and have been for a few weeks. Can you direct me to someone who can help? Thanks!

Derek

[Xavier_A · Accepted solution]

When having a low temperate message on your device that is an indication  of your motherbroad having a malfucation . You should go into this link for  more inquires and getting a repair : https://www.samsung.com/us/support/

[Nec]

So is the solution to go to Samsung Service and start a warranty claim?  

Thanks,

Kris G

[user6SEFMsY2k7]

I need assistance with the same issue.  I sent it in for repairs and they sent it back to me in the same condition.  My warranty is up next month.