Original topic:

Note 20 camera is terrible

(Topic created: a month ago)
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userc6co3SxJzB
Constellation
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Galaxy Note Phones

I have been using a Note 9 for years, and finally this month got a newer Note 20. 

I take photos of my jewelry, and the Note 9 always took very good photos that I could use for my website. 

I figured the Note 20 was going to be even better, but it's HORRIBLE! 

It doesn't focus when I tap it to focus on something, it struggles to be focused at all, on anything. 

It blows out every photo, and doesn't do a good job of letting me adjust it.

Setting are impossible to find.... 

Why did they put such a bad camera on this phone?!  I literally went back to my Note 9 to get decent photos today ~  it takes better photos despite likely having wear & tear on the lens! I'm glad I kept it & didn't toss or trade it in! 

Can anybody point to any settings that I need to adjust to make the Note 20 take passable photos?  

4 Replies
Oxford
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Did you buy the note 20 as a brand new phone or was it used? Do you know if it has any type of warranty from where you purchased it?
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It's the phone. I have the Note20, and the pictures are incredible. I think you should take the phone back. And ask for another one or whatever. I don't know if you bought it new or if it's used or how you purchased it. But it's definitely the phone. Because there's nothing wrong with the photos on the Note twenty, they're absolutely stunning cause I have one.
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Samsung_Moderator
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Galaxy Note Phones

Hello, Welcome to the Community. We understand how frustrating it can be trying to capture the perfect photo.

Have you tried any of the suggestions in the Tips & Tricks articles? You can find those here: https://us.community.samsung.com/t5/Tips-Tricks/bg-p/TipsandTricks

Let us know if this helps.

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CasualMember
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Are you talking about the quality?
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